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Solcast

Support

We’re here to help you get the most out of Solcast. Browse the topics below, or reach out directly if you can’t find what you need.

Getting Started

How do I set up Solcast?

  1. Launch the app — a Welcome screen appears
  2. Grant location permission when prompted (or skip and add locations manually)
  3. View your dashboard — weather data, outfit recommendations, and your daily briefing load automatically
  4. Personalize in Settings (gear icon, top right) — configure your preferences

No account creation or login is required. All features are immediately accessible.

How do I personalize my experience?

Open Settings to configure 11 options across three sections:

Changes take effect instantly — no reload needed.

How many locations can I save?

Up to 10 locations. Switch between them using the location picker on the dashboard, or search for cities manually without granting location permission.

Frequently Asked Questions

Is Solcast free?

Yes — completely free with no in-app purchases, no subscriptions, and no ads.

Do I need an internet connection?

An internet connection is needed to fetch weather data. Once loaded, cached forecasts are available offline. All recommendations and indices are computed on your device regardless of connectivity.

What data does Solcast collect?

None. There are no user accounts, no analytics, and no tracking. All preferences stay on your device. See our full Privacy Policy for details.

Permissions

Why does Solcast need my location?

Solcast requests Location (When In Use) to fetch accurate weather, air quality, and pollen data for your area. Your coordinates are sent only to weather services (Apple Weather and Open-Meteo) and are never stored on any server. You can also add locations manually without granting location access.

Does Solcast access my camera, contacts, or other data?

No. Solcast only requests location permission. It does not access your camera, contacts, microphone, photos, health data, or any other sensitive information.

Troubleshooting

Weather data isn’t loading

Location isn’t being detected

The app is crashing

An index or recommendation seems inaccurate

Solcast computes recommendations using real-time weather data combined with your personal settings. If something seems off:

External Services

Solcast uses the following services to deliver weather data:

Service Role
Apple Weather Primary weather source: temperature, wind, UV, precipitation, sunrise/sunset
Open-Meteo Fallback weather, plus air quality (AQI, PM2.5, PM10) and pollen forecasts
Apple Maps Location search and city name display

All recommendation logic runs entirely on your device — no external AI or cloud processing involved.

Compatibility

Contact Us

Can’t find your answer above? Email us at bartlettbutter@gmail.com and we’ll get back to you as soon as possible.